Preamble
The website located at www.clarinetworld.com (the "Site") is owned and operated by ALRY Publications, LLC, a Texas limited liability company doing business as Clarinet World ("Clarinet World," "Company," "we," "us," and "our"). Through the Site we sell musical instruments, accessories and related products, and printed sheet music (collectively, "Products"), and we offer an instrument rental program.
These Terms and Conditions (this "Agreement") set forth the legally binding terms governing your use of the Site and your purchase of any Product or service offered through the Site.
BY ACCESSING OR USING THE SITE, OR BY PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE SITE.
We sell and ship only within the United States. The Site is directed to customers located in the United States, and we make no representation that the Site or its content is appropriate or available for use in other locations.
Certain features of the Site are subject to additional posted policies, including our Privacy Policy and our Shipping, Returns and Warranty Policy. Those policies are incorporated into this Agreement by reference and form part of it. If there is a conflict between this Agreement and one of those policies, this Agreement controls, except that the Clarinet World Rental Agreement controls with respect to rentals, as set out in Section 5.
1. Eligibility and Accounts
1.1 Eligibility. You must be at least 18 years old and a resident of the United States to place an order or create an account. If you are under 18, you may use the Site only with the involvement of a parent or legal guardian, who will be responsible for all charges. We do not knowingly collect personal information from children under 13.
1.2 Accounts. Some features of the Site require you to register for an account ("Account"). You agree that the information you provide is accurate and complete, and that you will keep it current.
1.3 Account Security. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. Notify us promptly at info@clarinetworld.com if you believe your Account has been used without your authorization.
1.4 Closing Your Account. You may close your Account at any time by contacting us at info@clarinetworld.com or 210.348.7800. Closing your Account does not cancel an active rental agreement or relieve you of amounts already owed.
2. Orders, Pricing and Payment
2.1 Orders. Your order is an offer to purchase. We accept your order when we ship the Product to you. We may decline or cancel any order, including where an item is out of stock, where a price or description was posted in error, or where we suspect fraud. If we cancel an order you have already paid for, we will refund you in full.
2.2 Pricing. Prices are in US dollars and are subject to change without notice. Prices shown do not include shipping or applicable sales tax, which are calculated at checkout.
2.3 Payment. You authorize us to charge your selected payment method for the total amount of your order, including shipping and tax. You represent that you are authorized to use the payment method you provide.
2.4 Errors. Despite our efforts, an item on the Site may occasionally be listed at an incorrect price or with an incorrect description. We reserve the right to correct any error and to cancel any order placed on the basis of incorrect information, even after the order has been confirmed.
3. Instruments, Accessories and Other Physical Products
3.1 Condition. We sell both new and refurbished instruments. Refurbished instruments are inspected, serviced and described individually. The condition described in the listing is the condition you will receive; photographs of refurbished instruments are of the actual instrument unless stated otherwise.
3.2 Shipping. We ship within the United States only. Available shipping methods, delivery timeframes and charges are set out in our Shipping, Returns and Warranty Policy. Delivery estimates are estimates, not guarantees.
3.3 Title and Risk of Loss. Title and risk of loss pass to you when the Product is delivered to your shipping address. Until then the Product remains our responsibility: if your order is damaged in transit, or does not arrive, we will replace it or refund you in full at no cost to you. We file any claim with the carrier ourselves — you do not need to deal with them. We will ask you for photographs of the packaging and the item to support that claim, and the time limits for reporting a problem are set out in our Shipping, Returns and Warranty Policy.
3.4 Returns and Refunds. Your right to return a Product, the applicable time limits, the categories of Product that cannot be returned, and any restocking or return shipping charges are set out in our Shipping, Returns and Warranty Policy.
3.5 Warranties. Physical Products may be covered by our Limited Warranty and, in some cases, by a separate manufacturer’s warranty. The scope, duration, exclusions and claim procedure for each are set out in our Shipping, Returns and Warranty Policy. Manufacturer warranties are provided by the manufacturer, not by us, and are subject to the manufacturer’s own terms. This Section is subject to the disclaimers and limitations in Sections 13 and 14.
4. Acceptable Use
You agree not to: use the Site for any unlawful purpose; scrape, crawl or harvest data from the Site; attempt to gain unauthorized access to any part of the Site or another user’s Account; interfere with the operation of the Site; or use the Site to build a competing product or service.
5. Instrument Rentals
5.1 Separate Agreement. Instrument rentals are governed by the Clarinet World Rental Agreement, which you sign at the time of rental. In the event of any conflict between this Agreement and the Rental Agreement, the Rental Agreement controls with respect to the rental.
5.2 Recurring Billing. Rentals are billed monthly in advance to the payment method you provide, and your payment method will continue to be charged automatically each month until the rental is cancelled, or the payoff term is complete. Each monthly charge combines the instrument rental fee and the required maintenance plan fee, itemized separately on your invoice. The amounts, the payoff term, and the buyout provisions are set out in the Rental Agreement and are disclosed to you before you sign.
5.3 Cancellation. You may cancel a rental in accordance with the Rental Agreement, including by written notice sent to info@clarinetworld.com or by returning the instrument in store. Cancellation takes effect at the end of the then-current billing period. We do not issue partial or prorated refunds for a partial month.
5.4 Managing Your Rental. You can view invoices and update your payment card at any time through the customer billing portal at clarinetworld.com/billing.
6. Intellectual Property
6.1 Ownership. The Site, its content, and all sheet music and other materials made available through it are owned by us or our licensors and are protected by United States copyright, trademark and other intellectual property laws. Except for the licenses expressly granted in this Agreement, we grant no rights, and we grant no implied licenses.
6.2 Trademarks. Clarinet World, ALRY Publications and our logos are trademarks of ALRY Publications, LLC. All other trademarks appearing on the Site are the property of their respective owners. You may not use any of these marks without prior written permission from the owner.
7. Feedback
If you send us suggestions or feedback about the Site, our Products or our services, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation or compensation to you. Please do not send us confidential information or unsolicited creative material, including musical compositions or arrangements you wish us to publish, other than through our published submission process.
8. Copyright Complaints
We respect intellectual property rights and will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. Notices should be emailed to info@clarinetworld.com. We will terminate the accounts of repeat infringers in appropriate circumstances.
9. Privacy
We collect, use and disclose personal information in accordance with our Privacy Policy.
10. Third Party Sites and Services
The Site may contain links to third-party websites and may use third-party services, including payment processors and shipping carriers. We do not control those sites and services and are not responsible for their content, terms or privacy practices. Your use of them is at your own risk and subject to their terms.
11. Termination
We may suspend or terminate your Account or your access to the Site if you breach this Agreement or if we reasonably suspect fraudulent or unlawful activity. Termination does not affect: Products you have already purchased and received; or amounts you already owe us, including under an active rental.
Sections 2 (as to amounts owed), 6, 7, 10, 12, 13, 14, 15 and 19 survive termination.
12. Indemnification
You agree to indemnify and hold harmless Clarinet World and its officers, members, employees and agents from any third-party claim, and any resulting loss, liability, damage, cost or expense (including reasonable attorneys’ fees), arising out of your breach of this Agreement, your infringement of any third party’s intellectual property rights, or your violation of applicable law.
13. Disclaimers
13.1 The Site.
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL WARRANTIES RELATING TO THE SITE ITSELF, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE. THIS SECTION 13.1 DOES NOT APPLY TO PHYSICAL PRODUCTS, WHICH ARE COVERED BY SECTION 13.2.
13.2 Physical Products. Physical Products are covered only by the Limited Warranty set out in our Shipping, Returns and Warranty Policy, and are otherwise provided without warranty of any kind. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES ON PHYSICAL PRODUCTS ARE LIMITED IN DURATION TO THE LENGTH OF THE APPLICABLE LIMITED WARRANTY PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
13.3 Equipment. You are responsible for your own computer, device and internet connection. We are not responsible for your inability to access or use the Site because of a problem with your equipment or connection.
13.4 Statutory Rights. Nothing in this Agreement limits or excludes any right or remedy that cannot be limited or excluded under applicable law, including the Texas Deceptive Trade Practices–Consumer Protection Act.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA, ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE PRODUCT OR ITEM GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
THESE LIMITATIONS DO NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, TO FRAUD OR FRAUDULENT MISREPRESENTATION, OR TO ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
15. Dispute Resolution
15.1 Informal Resolution First. Before filing a claim, you agree to contact us at info@clarinetworld.com and give us 30 days to resolve the dispute informally. Most issues are resolved this way.
15.2 Binding Arbitration. Except as set out in 15.3, any dispute arising out of or relating to this Agreement or your use of the Site will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator. For claims of $25,000 or less, the arbitration will be conducted by written submissions or by telephone or videoconference unless the arbitrator determines a hearing is necessary. Any in-person hearing will take place in the federal judicial district where you reside, or at another location we mutually agree. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.
15.3 Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property rights.
15.4 No Class Actions.
YOU AND CLARINET WORLD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.
15.5 Your Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to info@clarinetworld.com within 30 days of first accepting this Agreement. Opting out will not affect any other part of this Agreement.
15.6 Governing Law and Venue. This Agreement is governed by the laws of the State of Texas, without regard to its conflict of laws rules. If the arbitration agreement in this Section is held unenforceable, any dispute will be brought exclusively in the state or federal courts located in Bexar County, Texas, and you consent to the personal jurisdiction of those courts.
16. Changes to This Agreement
We may revise this Agreement from time to time. If we make a material change, we will post the updated Agreement on the Site with a new Effective Date and, where we have your email address, notify you. Changes take effect 30 days after posting for existing customers and immediately for new customers. Changes will not apply retroactively to an order already placed or to an active rental. Your continued use of the Site after that date constitutes acceptance.
17. Electronic Communications
You consent to receive communications from us electronically, including by email and through the Site, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. Transactional messages about your orders and rentals are not marketing, and you cannot opt out of them while an order or rental is active. You may unsubscribe from marketing email at any time.
18. California Residents
Under California Civil Code §1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
19. General
19.1 Entire Agreement. This Agreement, together with the policies incorporated by reference, is the entire agreement between you and us regarding its subject matter.
19.2 Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full effect.
19.3 No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
19.4 Assignment. You may not assign this Agreement without our written consent. We may assign it freely, including in connection with a sale of the business.
19.5 Force Majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control.
19.6 Headings. Section headings are for convenience only. "Including" means "including without limitation."
20. Copyright and Contact
Copyright © 2026 ALRY Publications, LLC d/b/a Clarinet World. All rights reserved.
Questions about this Agreement:
Clarinet World
12758 Cimarron Path, B126
San Antonio Texas 78249
info@clarinetworld.com
