We want your purchase to be music to your ears. If you need to make a return, unopened and undamaged items can be returned within 30 days for a full refund. Opened, undamaged items may also be returned within 30 days of receipt, subject to a 25% restocking fee (original shipping fees are non-refundable). Please note that accessories require their original packaging to be accepted, and proof of purchase is required for all returns. Clarinet instruments (new or refurbished) must be returned within 7 days of delivery. Sheet music is non-refundable, though we are happy to exchange any incomplete or defective items.

To process your return, send an email or call so we may track your return. Ship your item to 5804 Babcock Road, Box #531, San Antonio, TX 78240. Once we have received your return, we will process your refund.

Have questions or need assistance before sending your return? Reach out to our team at info@clarinetworld.com or call us at 210-348-7800.

Your security and peace of mind are our top priorities. Every transaction at Clarinet World is protected by advanced SSL (Secure Sockets Layer) encryption technology, which scrambles your sensitive personal and financial details—such as your credit card number, name, and address—so they remain strictly confidential as they travel across the internet to our secure servers.

We back our security with a 100% Safe Shopping Guarantee, meaning you pay nothing if unauthorized charges occur as a result of shopping on our site. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 in fraudulent charges. In the event of unauthorized use of your credit card, simply notify your credit card provider in accordance with their reporting procedures, and Clarinet World will cover the remaining liability up to $50.00 so that you incur zero out-of-pocket costs.